Privacy Policy

The SBAGear.com Privacy Hub is a resource for our customers. You can view our Privacy Policy and learn more about our privacy practices and how you can control your personal information. Plus, you'll find links to third parties that provide information on how to protect your identity online.

 

Privacy Policy

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information.

Privacy Policy Highlights

We want you to read the whole policy. This highlights section provides a summary of SBA Gear's privacy practices,  The highlights and full privacy policy apply to our Web site at www.SBAGear.com, our mobile website

 

What We Collect

  • We may collect personal information such as your contact, billing, and shipping information. We may also collect demographic information, such as your birthday.
  • We collect information regarding your interactions with our website and mobile website.
  • We may obtain additional personal and non-personal information from third party providers.
Read more about the information we collect ›

Uses of Information

  • We do not sell or rent your personal information to third parties.
  • We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.
  • Your personal information may be shared with current or future SBAGear.com entities or subsidiaries.
  • We may also use the information you provide to send you marketing communications.
  • In some circumstances, we may share your information with certain third parties to perform services on our behalf.
Read more about how we use the information we collect ›
Read more about how we share your information ›

Your Choices

You may choose to:

  • Stop receiving e-mail, direct mail and telephone marketing communications.
  • Update and correct your personal information.
Read more about your privacy choices ›

Important Information

  • We do not knowingly collect information online from children under 13.
  • We value our relationship with our customers and we are committed to responsible information-handling practices. Please read our entire Privacy Policy.
Read more about protecting children's privacy

How To Contact Us


Email:
Privacy@SBAGear.com

Regular mail:
SBAGear.com
Attn: Customer Care/Privacy
2391 E Wayne Rd
Palm Springs, CA 92262

 

Your use of our website accessed at https://www.sbagear.com is subject to the Conditions of Use below.

This Policy applies to:

  • The websites owned or operated by Standing Bear Athletics LLC and any of our subsidiaries or related companies, unless that site has its own privacy policy; if it does, that policy applies.
  • The SBA Gear mobile website.

For simplicity, we will call the SBA Gear website and mobile website "digital properties" throughout this policy.

 

What we collect

Information you give us

We collect and store information you provide through our digital properties and in our stores.

The information we collect from you includes things like:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Credit card number and other payment information

In certain situations, we may also collect things like:

  • Demographic and lifestyle information (if you sign up for a registry or birthday list)
  • Your responses to surveys

Information you give us about others

You may give us information about other people, such as the name and address of a gift recipient. We will only use this information for the specific reason you provide it.

Information from other sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information collected automatically online

We collect information about your interactions with us, including the type of device or browser you're using, your IP address, your browsing behavior while on our website, and the URLs of the websites you were at before you visited our site (these are called "referring URLs").

SBA Gear and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

Cookies
In general, a cookie is a file placed on a user's computer by a website, e-mail or third-party ad or image on a web page used to identify a user's computer. Cookies include browser cookies and Flash cookies stored on a user's hard drive.

Browser Cookies
Browser cookies typically enable a website to identify a user the next time he/she visits. This lets a website remember a user's preference or lets a user remain signed in to a website or view products that were placed in a shopping cart. Typically, most web browsers allow users to view, disable or delete browser cookies, accept or reject cookies, and notify a user each time a cookie is offered.

Learn more about Managing Flash cookies ›
 

Embedded Scripts
Embedded scripts are also bits of code included within web pages that measure how a user uses web pages (such as which links a user clicks). Scripting functionality, such as JavaScript, may be turned off via your web browser.

Please note: If a user exercises their choice to reject or disable cookies or other automated means, users may not be able to take advantage of the full features and functionality of a website.

 


Reviews and other content you provide

Our website offer publicly accessible blogs or community forums. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.

 

How We Use the Information We Collect

We use the information we collect for things like:

  • Identifying you on our websites and our mobile website in order to customize your experience (for example, based on your purchase history or your location)
  • Fulfilling orders and requests for products, services, or information
  • Processing refunds, returns, and exchanges
  • Tracking and confirming online orders
  • Delivering and/or installing products
  • Marketing and advertising products and services
  • Conducting research and analysis

Interest-Based Advertising

We may use your browsing history and personal information to display interest-based advertising that is relevant to you. We place interest-based advertisements on our website as well as other third-party sites. The browsing history we use is collected by us and by third parties on our website, as well as other sites. We may also share your anonymous browsing history from our website and personal information with third parties to provide relevant ads. They may combine this information with assumptions based on the other websites you have visited in order to tailor ads to you.

You can opt out of interest-based advertising from third party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.

Information Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe below.

We may combine or share information among current or future Standing Bear Athletics LLC companies, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

  • Processing credit card payments
  • Fulfilling orders and delivering packages
  • Scheduling and performing installations
  • Servicing products
  • Sending SBAGear.com marketing communications
  • Conducting research and analysis

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect SBAGear.com, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we'll notify you through e-mail (if we have your email address) and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.

 

How We Protect Your Information

We use a variety of information security measures to protect your online transactions with us.

  • SBAGear.com website is hosted by BigCommerce Holdings Inc. All transactions occur via Bigcommerce Holdings Inc. servers and our database is secured on their servers. View Bigcommerce Holdings Inc.'s Attestation of PCI Compliance Certificate
  • We use reasonable security measures to protect the confidentiality of any personal information under our control and appropriately limit access to it.
  • Our digital properties use encryption technology to protect your personal information.
  • All payment transactions are conducted with the use of a dedicated SSL certificate.

We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.

 

Your Choices

You may at any time:

  • Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications
  • Update and correct your personal information
  • Deactivate your account
  • Request removal of information you post on our digital properties. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why.

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us
  • Provide your request and current contact information through one of the contact methods listed under "Contact Us" below.

Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.

 

Protecting Children's Privacy

We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

 

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you're visiting.

 

Social Media Features

Our website includes ways to interact and share using social media, through features such as the Facebook "Like" button, the "Share This" button, or interactive mini-programs that run on our website ("widgets"). These features may collect information such as your IP address or the page you are visiting on our website, and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature.

 

Privacy Policy Updates

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

 

Contact Us

If you have any questions about our Privacy Policy or practices please contact us.

 

E-mail:
Privacy@SBAGear.com

 

Last Updated: July, 2017

 

News and Information

  • Recently, several popular websites have had security breaches that impacted their users. These breaches were not caused by, nor did they impact, SBA Gear. However, we believe some users of these sites also have SBAgear.com accounts. If you use the same log-in information for your SBAGear.com account as you do on other websites, we recommend you reset your password.

    Steps to Protect Your Online Accounts

    You can help protect your account by creating a strong password, changing it regularly, and keeping it private. When you create a new password, try using these tips:

     

    • Create a unique password for this site and don't re-use passwords.
    • Don't use a single word, even if you use letter substitutions.
    • Longer is better; sentences are okay as long as they're not a well-known or well-used phrase. Nonsense is the best.
    • Include numbers and special characters (&, !, " are a few examples) to make your password even stronger. You can use any character on the keyboard. Get creative!
    • Passwords are case-sensitive, so use a mixture of upper and lowercase letters.
    • Choose a complex password that you are able to remember without writing it down.
    • Don't share passwords with anyone.
    • Don't use information easily found on the Internet (for example, personal information that could be found on Facebook, Twitter or other social media sites).

    Change Passwords Often
    You should change your password every 90 days to help protect your account.


    Use Different Passwords Across Websites
    Don't use the same username and password combination for multiple websites.


    Check Your Credit Card Charges
    Be vigilant about ensuring all your charges are legitimate. If you see any suspicious charges, contact your credit card or bank and the retailer through which the order was placed to have the charges removed and, of course, change your sign-in information on any compromised account.

 


Learn About How to Protect Yourself Against Phishing, Smishing and Gift Card Scams

 

Attempts at obtaining personal information from consumers for use in committing fraud are
on the rise worldwide. Individuals trick consumers into revealing personal information
by posing as legitimate businesses. Many retailers are the target of many of
these scams today and consumers are receiving e-mails and texts containing these
fraudulent offers. Consumers can protect themselves from these schemes by being on the
lookout and knowing when to disregard this type of activity.


Types of Scams


Gift Card Offer Scams

What the scam is: A website advertisement, e-mail or text message that offers a high-value gift card.

How the scam works: The scam directs consumers to a website that requires them to make purchases,
provide personal information, and/or fulfill other conditions in order to receive the gift card.
Once the conditions are met, the consumer may never receive
the gift card or may have spent more than the value of the gift card.

Phishing Scam

What the scam is: A valid-looking e-mail, website or other online message that directs consumers to a
legitimate-appearing website that requests account information and/or other confidential information.
Phishing messages often indicate that a consumer's account has been frozen or jeopardized and that
the consumer must provide immediate information.

How the scam works: Once confidential information is obtained, identity theft and other forms of theft can occur.

Smishing Scams

What the scam is: Similar to a Phishing scam, but in this situation, consumers receive a text in order to carry out the scam.

Note: A gift card offer may also be the subject of Phishing and Smishing messages.

 

Gift Card Offer Scam

Don't respond to e-mails, text messages or online ads offering free gift cards unless you are expecting this communication from a company.
Make sure the website address and branding match up with the company referenced in the offer.

 

How to Protect Yourself

  • Contact organizations only through trusted channels.
  • Beware of e-mails and texts that have you "verify" personal information online. Most legitimate companies will never request personal information in this manner including SBA Gear.
  • Scammers may attempt create a feeling of panic — don't rush to respond to or follow the dictates of suspicious e-mails.
  • Don't click on links or cut and paste links from questionable e-mail and text messages and websites.
  • Read the terms and conditions of offers — they often require that consumers take inappropriate or unreasonable actions.
  • URL-checker software and other software is available that can protect against phishing scams.
  • Report the fraudulent text to your mobile provider

  • Contact Us

    Please contact us if you suspect a scam regarding an offer from SBA Gear. If you receive a suspicious email, please forward the entire message, including the header, to us for investigation: abuse@sbagear.com.

     

California Privacy Rights

 

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

 

 

Other Resources

FTC Identity Theft

This website is a one-stop national resource to understand how to avoid identity theft—and learn what to do if your identity is stolen.

Privacy Rights Clearinghouse

This organization aims to empower consumers on protecting privacy. Learn how to deal with and reduce the risk of identity theft.